ricis Casino & Sportsbook Terms

We at ricis operate a platform for football sportsbook wagering, live-dealer casino tables, slot games, and esports markets in supported jurisdictions. When you create an account with us, you agree to the terms that follow. These terms govern your use of ricis, your account, deposits and withdrawals, game settlement, and dispute resolution. We keep our terms straightforward so you understand what we do and what we expect from you.

Our platform accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers from mobile banking, local payment, online payment, and e-wallet. We settle all wagers — football markets, live-table games, slots, and esports — according to official results and game outcomes. We retain your account data, transaction history, and game records for at least 12 months so you can audit your own activity and we can resolve disputes fairly.

This page outlines our account policy, deposit and withdrawal rules, bonus terms, game settlement procedures, and how we handle disputes. We encourage you to read these terms carefully before you join ricis. If you have questions about any section, our support team can clarify.

Account Opening and Eligibility on ricis

To open an account with ricis, you must provide your name, date of birth, email address, and phone number. We verify this information to confirm the account belongs to you and to prevent duplicate or fraudulent accounts. We do not accept accounts from individuals under the age of eligibility as determined by the laws of their own jurisdiction. You are responsible for verifying that you meet the eligibility requirements of your jurisdiction before you access ricis.

When you create your ricis account, you agree that the information you provide is accurate and complete. You agree not to create multiple accounts or use false identities. If we discover duplicate or fraudulent accounts, we close them and forfeit any balance. You are responsible for keeping your login credentials confidential. We do not ask for your password via email or phone, and we recommend you never share it with anyone.

• We verify your identity using the information you provide during signup.
• For larger withdrawals, we may request additional documentation such as an ID card scan or bank statement.
• We retain your account data for at least 12 months after closure so we can resolve disputes and comply with legal obligations.
• You may close your account at any time by contacting our support team. Any remaining balance is returned to your original payment method.

Deposits and Withdrawals on ricis

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers from mobile banking, local payment, online payment, and e-wallet. Deposits are instant and carry no fees — the full amount you send reaches your ricis balance. We do not require a minimum deposit, though some payment methods may have their own minimums. You can deposit multiple times, and each new deposit stacks on your balance.

Your ricis balance is your true available funds. When you place a wager on Liga 1, join a live-dealer table, or spin a slot game, your stake deducts from your balance immediately. If you win, the payout credits immediately. If you lose, the stake remains deducted. We do not hold funds in escrow or reserve them "at risk."

Withdrawals go back to your original payment method. If you deposited via mobile banking, your withdrawal returns to the same local payment account. We do not allow cross-method withdrawals. Processing times depend on your payment method and your bank or wallet provider's settlement window. Bank transfers typically clear within one to three business days; digital wallets often show refunds within hours. We do not charge a withdrawal fee; the full amount you request is transferred back to you.

Game Settlement and Wager Rules

We settle all wagers according to official results and game outcomes. For football markets on Liga 1, Piala Indonesia, Piala AFF, Champions League, and other tournaments, we use the official governing body's final determination — PSSI for Liga 1, UEFA for Champions League, and so on. For live-dealer tables, we use the dealer's final hand or the wheel's final position. For slot games, we use the game engine's result. For esports markets, we use the official tournament organizer's result.

We do not offer refunds on settled wagers or completed game rounds. However, if you identify a technical error — a bet placed twice, a balance deduction without corresponding game session, or a settlement that contradicts the official result — contact our support team with your account email and transaction ID. We investigate and resolve legitimate technical issues within one business day.

Our result archive is searchable and accessible from your account. You can verify any settlement by checking the official result in our archive and comparing it to your bet slip. We retain your complete betting history and settlement records for at least 12 months.

Bonus Terms and Conditions

We do not publish fixed bonus amounts. Any promotional offer we make is described in generic terms such as "an attractive welcome offer" or "a new-customer bonus." Bonus terms, if offered, are subject to verification and may include wagering requirements or game restrictions. We communicate specific bonus terms when you claim an offer, and you must accept those terms before the bonus is credited.

Bonuses are credited to your account balance and are subject to the same withdrawal rules as deposits. You cannot withdraw a bonus directly; instead, you must wager it as part of your account balance. If you close your account before meeting any bonus conditions, the bonus is forfeited.

We at ricis keep our terms transparent. Your account balance is your true available funds. Settlement follows official results. Disputes are resolved fairly and quickly.

Dispute Resolution and Complaints

If you believe a wager was settled incorrectly or you have a complaint about your ricis account, contact our support team immediately with your account email and transaction ID. We investigate disputes within one business day and respond with our findings. If we find an error, we correct it and adjust your account balance accordingly. If we find no error, we explain the settlement in detail so you understand the outcome.

We keep a log of all disputes filed and resolutions reached. This log is stored in your account and available for your review. We do not charge a fee for dispute review or resolution — it is part of our commitment to fair account management.

If you are not satisfied with our resolution, you may escalate your complaint to our compliance team. We respond to escalations within three business days. We do not offer external arbitration or third-party dispute resolution at this time.

Jurisdiction and Service Availability

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. You are responsible for verifying that access and use of ricis comply with the laws of your own jurisdiction. We do not provide legal advice, and we do not represent that our services are legal in your location. If you are unsure whether ricis is available in your jurisdiction, do not create an account.

We reserve the right to restrict or close accounts in jurisdictions where we determine our services are not legally available. If we close your account for this reason, we return any remaining balance to your original payment method within five business days.

Data Protection and Privacy

We collect your name, date of birth, email, phone number, and payment method information to verify your identity and process your transactions. We use this data only for account management, fraud prevention, and legal compliance. We do not share your personal data with third parties except as required by law or to process your payments. For full details on how we handle your data, see our privacy policy

We encrypt all data in transit and store it securely. Your login credentials are known only to you. We recommend using a strong, unique password and enabling two-factor authentication if available.

Account Termination and Closure

We may close your account if you violate these terms, engage in fraudulent activity, or use ricis in a jurisdiction where we determine our services are not legally available. If we close your account, we return any remaining balance to your original payment method within five business days. We retain your account data for at least 12 months after closure so we can resolve disputes and comply with legal obligations.

You may close your account at any time by contacting our support team. Any remaining balance is returned to your original payment method within five business days. Once your account is closed, you cannot reopen it using the same email address — you must create a new account with a different email if you wish to return to ricis.

Changes to These Terms

We may update these terms at any time. We notify you of material changes by email or by posting a notice on ricis. Your continued use of ricis after we post changes constitutes your acceptance of the updated terms. We encourage you to review these terms periodically so you stay informed of any updates.

These terms are governed by the laws of the jurisdiction where ricis operates. Any disputes arising from these terms or your use of ricis are subject to the dispute resolution process outlined above. We do not accept liability for indirect, incidental, or consequential damages arising from your use of ricis or any technical failures of our platform.

If you have questions about these terms or need clarification on any section, contact our support team. We are available during regular business hours to assist you. For legal or compliance inquiries, see our legal notice page for contact information.