ricis Platform Privacy Notice

This page describes what we collect when you use ricis and how we keep that data protected. We at ricis collect personal information to verify your identity, process your deposits and withdrawals, settle your wagers, and provide customer support. We do not sell your data to third parties. We encrypt sensitive information and store it on secure servers. We comply with applicable data-protection laws in the jurisdictions where we operate.

Our privacy commitments apply to every interaction you have with ricis — from account signup through deposit, wagering, withdrawal, and support requests. We explain what data we collect, why we collect it, how long we keep it, and what rights you have over your own information. We also describe how we use cookies, how we handle third-party processors, and how you can contact us if you have questions about your data.

We undertake to be transparent about our data practices. If our policy changes, we will notify you in advance and give you the opportunity to review the updated terms before they take effect. Your trust is essential to ricis, and we treat your personal information with the care it deserves.

What Data We Collect on ricis

We collect information in several categories. When you create a ricis account, we ask for your name, date of birth, email address, and phone number. We use this information to verify your identity and prevent duplicate or fraudulent accounts. We also collect your residential address and national ID number during the verification process — this is required by anti-money-laundering regulations in the jurisdictions where we operate.

When you deposit funds into ricis, we record the payment method you used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, and the timestamp. We do not store your full payment credentials — for example, we do not retain your complete bank account number or wallet PIN. Your payment processor (your bank or wallet provider) handles the actual transaction; we receive only a confirmation that the transfer succeeded.

When you wager on Liga 1 matches, Piala AFF tournaments, Champions League fixtures, or any other market on ricis, we log your bet slip, the odds at the time you placed the wager, your stake amount, and the settlement result. We retain this history indefinitely so you can audit your own account activity and we can resolve any disputes about settlement accuracy.

How We Use Your Data on ricis

We use your account data to verify your identity and prevent fraud. We cross-reference your name, date of birth, and ID number against public records and fraud-detection databases. This verification is mandatory in the jurisdictions where ricis operates — it is not optional. We complete this process within one business day of account creation.

We use your payment data to process deposits and withdrawals. When you request a withdrawal, we confirm that the destination account matches your original deposit method. We do not allow cross-method withdrawals — if you deposited via mobile banking, your withdrawal must return to the same local payment account. This protects you from unauthorized transfers.

We use your wagering data to settle your bets accurately and provide you with a complete transaction history. We also use this data to detect unusual patterns that might indicate fraud or account compromise — for example, if your account suddenly places wagers from a new geographic location or device, we may flag this for review.

Note: We do not use your data for marketing purposes. We do not send unsolicited promotional emails or SMS messages. We contact you only about your account, your wagers, or your support requests.

Third-Party Processors and Data Sharing

We use third-party processors to operate ricis. Our payment processors (the companies that handle online payment, e-wallet, mobile banking, and bank transfers) receive your payment information to confirm deposits and process withdrawals. Our identity-verification provider receives your name, date of birth, and ID number to cross-check against public records. Our hosting provider stores our servers and databases.

We do not share your data with marketing companies, data brokers, or any third party outside the scope of operating ricis. We do not sell your information. We require all third-party processors to sign data-protection agreements that bind them to the same confidentiality standards we maintain.

Our servers may sit outside your jurisdiction. Your data may be processed in countries with different data-protection laws than your own. By using ricis, you consent to this international data transfer. If you do not consent, you should not create an account.

Your Rights and Data Access on ricis

You have the right to access your own data. You can download your complete account information, transaction history, and wagering records from your ricis account dashboard at any time. We provide this data in CSV format so you can import it into your own systems for personal accounting or analysis.

You have the right to request correction of inaccurate data. If your name or address is recorded incorrectly in our system, contact our support team and we will update it within one business day.

You have the right to request deletion of your account and associated data. However, we may retain certain information for legal or regulatory reasons — for example, we must keep your transaction history for at least five years to comply with anti-money-laundering regulations. We will delete all other data within 30 days of your request.

We at ricis keep your personal information secure, use it only to operate the platform, and respect your rights over your own data.

ricis Privacy Commitment

Cookies and Tracking Technologies

We use cookies to keep you logged into ricis and to remember your preferences (such as your preferred language or display theme). These cookies are essential to the platform's function — without them, you would need to re-enter your login credentials every time you refresh the page.

We do not use cookies for tracking or profiling. We do not use third-party analytics services that track your behavior across the internet. We do not sell cookie data to advertisers.

You can disable cookies in your browser settings, but this will prevent ricis from functioning properly. We recommend keeping cookies enabled while using our platform.

Data Retention and Security

We retain your account data for as long as your account is active. If you delete your account, we retain transaction records for five years to comply with anti-money-laundering regulations. We delete all other data within 30 days.

We encrypt all data in transit using industry-standard TLS encryption. We encrypt sensitive data at rest using AES-256 encryption. We do not store passwords in plain text — we hash them using bcrypt so that even our own staff cannot read them. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

We limit access to your data to ricis staff who need it to operate the platform — for example, our support team can access your account information to help you with a problem, but our marketing team cannot. We require all staff to sign confidentiality agreements.

Changes to Our Privacy Policy

We may update this privacy policy from time to time. If we make material changes, we will notify you by email at least 30 days before the changes take effect. We will give you the opportunity to review the updated policy and withdraw from ricis if you do not agree with the new terms.

Contact Us About Your Data

If you have questions about our privacy practices, want to access your data, or want to request deletion of your account, contact our support team. You can reach us through your ricis account dashboard or by sending an email to our support address. We respond to data-access requests within 10 business days. We respond to deletion requests within 30 days.

If you believe we have violated your privacy rights or mishandled your data, you have the right to lodge a complaint with the data-protection authority in your jurisdiction. We cooperate fully with regulatory investigations and take all complaints seriously.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. For legal or compliance inquiries, contact our team through the channels listed on our legal notice page. We maintain English-language support for account and privacy questions during regular business hours.

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